Experience a smooth and effortless IT transition
How we do it
Choose a managed IT services provider with a clear plan and proven results
Common managed IT services onboarding questions
Your stress-free path to optimized IT with Tekscape
For more than 15 years, we’ve successfully onboarded simple and complex IT infrastructures supporting multiple users, including:
As your trusted partner, Tekscape is committed to delivering proactive, responsive, and timely managed IT services that reduce risks, minimize downtime, and lower your overall IT expenses.
Discovery Onboarding Documentation Support Discovery To understand your current network and the changes that need to be made to optimize your operations, we begin with the Discovery process. Our engineers collaborate with your IT team or decision-makers to:
With this information, we can develop a strategic plan to be executed promptly and efficiently.
Next, we onboard devices to Tekscape’s single platform management tool. By centralizing your data, we can better monitor, detect, and prevent system outages. This dashboard also offers greater visibility into and alerts for support tickets, potential threats, and more.
We use the collected data to create graphic representations of your network, illustrating how your devices interact. This serves as a roadmap for all devices and workflows, which our engineers continuously monitor and enhance, irrespective of the manufacturer.
Finally, we craft a customized Run Book tailored to your IT infrastructure, which includes:
With your Run Book, you’ll have a comprehensive view of your IT environment, allowing you to make informed decisions about future IT investments and plans.
Our team of experts is available 24/7 to provide technical support and promptly address any issues that arise. We also offer proactive maintenance to ensure your systems are running at peak performance.
Choose a managed IT services provider with a clear plan and proven results Minimized risk Our IT experts mitigate the risks inherent in independently managed networks.
Substantial ROI & cost savings Let us handle your IT needs to save you both time and money — it's our expertise.
Robust security Our systems are supported by cybersecurity leaders such as Cisco.
Comprehensive support Benefit from 24/7 monitoring, alerts, and US-based support to anticipate and address issues proactively.
- →Servers and systems
- →Networking devices
- →Collaboration systems (e.g., phone and video conferencing)
- →Desktops, emails, and endpoints
- →Microsoft Office 365 and Azure
- →Security and disaster recovery systems
- →Identify – Determine the status of the devices in your network.
- →Evaluate – Conduct an assessment to identify necessary system updates and improvements.
- →Prioritize – Based on your business goals, prioritize items to address first.
- →Central dashboard – We consolidate your data into a streamlined dashboard, providing valuable performance insights.
- →Risk management – We analyze potential risks and vulnerabilities so we can craft effective preventative contingency plans.
- →Device mapping – We map devices to enhance performance, security, and connectivity.
- →Proactive updates – We proactively update and maintain your system to ensure you have the latest software, patches, and security upgrades.
- →Diagrams
- →Standards and conventions
- →Circuit information
- →Access strategies
- →Server infrastructure
- →Devices and configuration
