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About Tekscape

An AI-first managed services provider in New York City, led by CCIE-certified veterans with 18+ years of enterprise IT. Your business runs on IT — we make it intelligent.

Tekscape is an AI-first managed services provider and AI agent development consultancy headquartered in New York City, serving the NYC and New Jersey area. Led by CCIE-certified veterans with 18+ years of enterprise IT, and a Microsoft Cloud Solution Provider (CSP), Tekscape builds production AI agents — not demos — that connect to systems clients already use, including ConnectWise, Microsoft 365, QuickBooks, Salesforce, and custom APIs. Every build follows a six-week pilot-to-production path, and Tekscape runs its own operations on the same production agents it builds for clients.

From enterprise IT to AI-first operations

Tekscape started where most AI shops never have: in enterprise IT. For 18+ years our CCIE-certified veterans have run the infrastructure, security, and integration work that businesses depend on, and as a Microsoft Cloud Solution Provider we manage the Microsoft 365 and cloud environments those businesses operate in every day. That foundation is exactly what makes AI agents work in production rather than in a sandbox.

The reason most AI projects stall is that they never touch a real system. Tekscape builds agents that connect directly to ConnectWise, Microsoft 365, QuickBooks, Salesforce, Azure, and custom APIs — reading live data, acting on it, and being monitored and security-reviewed like any other production system. Production agents, not experiments.

We hold ourselves to the same standard we sell. Before we deploy an agent for a client, we run it on ourselves: Tekscape's own finance, vendor, security, delivery, and executive operations are powered by production agents we built. When we say six weeks to production, it is because we have walked that path on our own business first.

What Tekscape builds

Production agents deployed into real operations — not demos. Every build connects to existing systems and ships on the six-week pilot-to-production path.

🔁

Workflow automation agents

Agents that read inbound documents and emails, extract the structured fields that matter, validate them against business rules, and route each record to the right system. They cover document and email intake, ticket routing, and approval flows.

What it does
Reads documents and emails and extracts structured fields
Validates against your business rules before acting
Routes records and notifies the team in real time
📊

Business intelligence & reporting agents

Agents that turn live operational data into dashboards, scorecards, and executive reports — generated on demand instead of assembled by hand. Connect the systems, and the reports build themselves.

What it does
Produces multi-format scorecards and executive briefings
Surfaces anomalies and exceptions proactively
Replaces manual, spreadsheet-based reporting
🛡️

Security & compliance monitoring agents

Continuous monitoring agents that watch endpoints and policy posture, flag violations, and surface evidence for audits. Built to work with the security stack businesses already run, including SentinelOne, ThreatLocker, and Auvik.

What it does
Monitors endpoint and compliance posture continuously
Flags policy violations and anomalies early
Collects audit evidence as work happens
📦

Vendor, contract & billing-reconciliation agents

Agents that reconcile invoices, contracts, and payments across multiple systems to surface discrepancies and revenue leakage that manual review routinely misses, with an audit trail on every finding.

What it does
Reconciles invoices, contracts, and payments across systems
Flags billing discrepancies and renewal dates
Keeps an audit trail on every finding
⚙️

Microsoft 365 Copilot agents

Custom Copilot extensions and process-orchestration flows that plug AI into the tools teams already use, deployed by certified Microsoft engineers as a Microsoft Cloud Solution Provider.

What it does
Builds custom Copilot extensions for specific workflows
Connects AI to Microsoft 365 and existing tools
Deployed by certified Microsoft engineers

What makes Tekscape different

🏭

We run our own ops on the agents we build

Tekscape's own finance, vendor, security, delivery, and executive operations are powered by production agents we built ourselves. We prove an agent on our own business before we deploy it for a client.

🏢

18+ years of enterprise IT

AI needs infrastructure, security, and integration to work in production. Led by CCIE-certified veterans with 18+ years of enterprise IT, Tekscape brings all three — most AI shops do not.

☁️

Microsoft Cloud Solution Provider

As a Microsoft CSP, we manage the Microsoft 365 and cloud environments our clients run in. That means Copilot agents and integrations are deployed by engineers who already operate the platform.

📏

Outcome-first, six weeks to production

Every engagement follows the same repeatable path: Discovery & Design, Prototype & Validate on live data, then a hardened Production Deployment — six weeks from first conversation to a monitored agent running in your environment.

Our Leadership

The team accountable for every Tekscape engagement.

DS

Dave Smith

Chief Executive Officer
JC

John Clendennen

Chief Revenue Officer

Explore more about Tekscape

Our Approach to AI-First IT
We pair 18+ years of enterprise IT with custom production AI agents — and we run our own operations on the same agents we build for clients. The result is a managed services relationship that automates the work underneath, not just one that answers the phone when something breaks.
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Build the Next Generation of Managed IT
Tekscape is an AI-first managed services provider in midtown Manhattan, growing the team that builds production AI agents and runs proactive, AI-augmented IT. We accept resumes year-round — whether or not a specific role is posted.
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Let's get started

Curious if we're a fit?

Reach out — we'll set up a no-pitch 30-minute conversation to learn what you need and tell you honestly whether we can help.

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FAQ

Frequently asked questions

What does Tekscape do?
Tekscape is an AI-first managed services provider and AI agent development consultancy in New York City, serving the NYC and New Jersey area. We build production AI agents that connect to the systems businesses already use — ConnectWise, Microsoft 365, QuickBooks, Salesforce, and custom APIs — to automate workflows, generate reporting, monitor security and compliance, and reconcile vendor and billing data. We are also a Microsoft Cloud Solution Provider with 18+ years of enterprise IT behind every deployment.
Who leads Tekscape, and what is the background?
Tekscape is led by CCIE-certified veterans with 18+ years of enterprise IT experience. That infrastructure, security, and integration foundation is what lets us deploy AI agents into real systems rather than sandbox demos. Most AI shops do not start from enterprise IT. We did.
What does it mean that you run your own operations on the agents you build?
Before we deploy an agent for a client, we run it on ourselves. Tekscape's own financial operations, vendor and procurement, security and compliance, service delivery, and executive forecasting are powered by production agents we built. When we commit to six weeks to production, it is because we have proven the path on our own business first.
How does an engagement with Tekscape work?
Every engagement follows a repeatable six-week pilot-to-production path. Weeks 1–2 are Discovery & Design — we map your highest-cost workflows, rank AI opportunities by ROI, and deliver an AI Opportunity Blueprint. Weeks 3–4 are Prototype & Validate — we build a working prototype against your live data and systems. Weeks 5–6 are Production Deployment — a hardened, monitored, security-reviewed agent goes live in your environment with team training.
Where is Tekscape located, and what areas do you serve?
Tekscape is headquartered at 131 West 35th Street, 5th Floor, New York, NY 10001, and serves businesses across the New York City and New Jersey area. You can reach us at (855) 835-7227.